At Cruise on Boarding, we are committed to providing a seamless experience for our customers when booking cruises and services. Our refund policy is crafted to provide clear and fair terms for all our customers. Please read the following guidelines to understand the refund process for the services we offer.
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Refunds for cruise bookings are based on the policies of the specific cruise provider.
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Once a booking is confirmed, any cancellations depend on the cruise provider.
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Please be aware that refund eligibility and amounts may vary depending on the terms set by the cruise line.
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Most cruise providers offer a partial refund if canceled within a certain time frame, minus applicable fees. (T&C applies)
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Cancellations close to the sailing date may not be eligible for a refund or may only receive credit for a future cruise, subject to the provider’s terms. (T&C applies)
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No refunds will be provided if you miss the cruise or choose to depart before completion. (T&C applies)
For any questions about our refund policy, please reach out to us at:
Cruise on Boarding
(888) 408-4404
contact@cruiseonboarding.com
IATA Numeric Code 05711274
